Privacy Policy – Ride Hua Hin
Last updated: 08/10/2025
Ride Hua Hin (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
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Personal details such as your name, email address, phone number, and booking details when you make an enquiry or reservation.
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Payment information (processed securely through third-party providers such as Stripe, Omise, or PayPal – we do not store full card details).
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Technical data such as your IP address, browser type, device information, and website usage via cookies and analytics tools.
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Communications such as emails, messages via WhatsApp/LINE, or contact form submissions.
2. How We Use Your Information
We use your information to:
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Provide and manage bookings, tours, and customer support.
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Process payments and send confirmations.
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Improve our website, marketing, and customer experience.
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Comply with legal and safety requirements in Thailand and Australia.
3. Legal Basis for Processing
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In Thailand, we process your data under the Personal Data Protection Act (PDPA) with your consent and to fulfil service obligations.
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In Australia, we comply with the Australian Privacy Principles (APPs) when handling personal information.
4. Sharing of Information
We do not sell or rent your personal information. We may share it with:
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Payment processors (Stripe, Omise, PayPal) to handle secure transactions.
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Service providers assisting in operations (e.g., hosting, analytics).
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Authorities if required by law, or in case of safety/legal obligations.
5. International Transfers
As we operate in Thailand and Australia, your data may be processed in both countries. We take steps to ensure your information is protected under applicable privacy laws.
6. Cookies & Analytics
We use cookies and analytics to improve site performance and measure traffic. You may adjust your browser settings to refuse cookies, though some site features may not work correctly.
7. Your Rights
Depending on your location, you may have the right to:
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Access, update, or correct your personal information.
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Request deletion of your data.
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Withdraw consent for marketing communications.
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File a complaint with the Office of the PDPC (Thailand) or the Office of the Australian Information Commissioner (OAIC).
8. Data Security
We use appropriate technical and organisational measures to protect your data, including encryption, secure hosting, and limited access to authorised personnel only.
9. Retention
We keep your information only as long as necessary to provide our services and comply with legal obligations.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: [your email]
📍 Address: Hua Hin, Thailand
📱 Phone/LINE/WhatsApp: [your contact number]